PROFESSIONAL CERTIFICATE IN SUPERVISORY MANAGEMENT
PROGRAM OVERVIEW
In today’s dynamic business environment, frontline employees who demonstrate outstanding performance and leadership potential are frequently elevated to supervisory roles. While this transition acknowledges their achievements, it often brings about a mix of emotions due to the shift from being an individual contributor to assuming leadership responsibilities. Without adequate preparation, the transition can be daunting, potentially leading to decreased productivity, diminished team morale and in some cases, a step back to non-leadership roles.
Recognizing these challenges, FIRST NURTURE INTERNATIONAL has crafted a Supervisory Management Professional Certificate program aimed at equipping these high-performing individuals with the necessary skills and knowledge to navigate their new roles effectively. This program is meticulously designed to address the common hurdles HR departments face during such transitions, offering a practical, time-efficient, and cost-effective solution.
The program focuses on transforming high achievers into effective leaders and easing the transition for newly promoted supervisors, ensuring they can successfully manage their teams and contribute to organizational success. It encompasses essential and advanced supervisory skills, enabling participants to forge strong connections with their teams and drive impactful results.
This Supervisory Development Program (SDP) arms participants with the latest management strategies, practical tools and techniques required for leadership in the contemporary business landscape. Through interactive sessions and participatory exercises, the program aims to enhance employee performance by empowering them with the skills needed to motivate and lead their teams effectively.
HRDC APPROVED CLAIMABLE PROGRAM
The modules in this program are also approved as claimable by Human Resources Development Corporation under their Client claimable scheme to assist employers in retraining and up-skilling employees in line with client’s operational and business requirements.
PROGRAM VALIDATION
The modules and content of the Supervisory Development Program (SDP) have undergone thorough evaluation and approval by the Centre for Professional Development at UMS Investment Holdings Sdn Bhd, University Sabah Malaysia.
Upon fulfilling all program requisites and successfully passing an audit conducted by our designated representatives, participants will be awarded the Professional Certificate in Supervisory Management. This certification underscores our dedication to ongoing quality enhancement.
MODULES
MODULE 1: MOVING FROM INDIVIDUAL CONTRIBUTOR TO A SUPERVISOR
MODULE 2 : PLANNING AND ORGANIZING SKILLS FOR SUPERVISORS
MODULE 3 : INTERPERSONAL COMMUNICATION SKILLS
MODULE 4 : WORKPLACE PROBLEM SOLVING AND DECISION MAKING FOR SUPERVISORS
MODULE 5 : MANAGING EMPLOYEES’ PERFORMANCE AT WORKPLACE
MODULE 6 : BUILDING A CULTURE OF ENGAGEMENT